MegaRush Casino Terms and Conditions
These Terms and Conditions set out the rules that apply when you use MegaRush. They explain the relationship between us and our users, the basics of account ownership and verification, and the rules that govern play, payments and promotions on our platform. Please read them carefully before registering or placing any wagers.
Account responsibilities
You are responsible for maintaining accurate account details and for all activity under your account. You must keep your login details confidential and notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts where we reasonably suspect fraud, abuse, multiple account ownership, or breach of these terms.
Verification and limits
We may require identity and source-of-funds verification before allowing deposits, plays or withdrawals. Verification documents must be valid and legible. We may apply deposit, loss and withdrawal limits to accounts and will notify you if any limits are set or changed. Failure to complete verification may delay or prevent withdrawals.
Eligibility requirements
To use our services you must be at least 18 years old or meet the minimum age required by the law where you reside. You must be located in a jurisdiction where our services are permitted. Residents of restricted countries are not permitted to register or play. By registering you confirm that you meet these eligibility criteria.
Acceptable platform use
Users must not use the platform for unlawful purposes or to attempt to manipulate games, bonuses or systems. Collusion, use of bots, chargeback abuse, and attempts to bypass security or geolocation controls are prohibited. If we detect suspicious or prohibited activity we may withhold funds, suspend accounts and investigate.
General bonus and promotion rules
Promotions are subject to specific terms that supplement these Conditions. Any bonus or free spin offer will state eligibility, wagering requirements, contribution rates by game type, expiry, and any excluded payment methods. Wagering requirements and other conditions vary by promotion - always consult the specific promotion terms before opting in. We may withdraw or change promotions at our discretion where permitted by law.
Deposits and withdrawals
Payment methods and currency options are displayed in your account cashier. Minimum deposit and withdrawal amounts may vary by method. All withdrawals are subject to verification checks and may be delayed while documentation is reviewed. We process payments in accordance with our payment provider rules; processing times depend on the chosen method.
Dispute resolution
If you have a complaint, contact our support team and provide full details so we can investigate. We aim to resolve disputes promptly and fairly. If an issue cannot be resolved directly, we will outline escalation options and any external complaint mechanisms available to you in your jurisdiction.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated by notice on the site or by email where possible. Continued use of Mega Rush after changes are posted constitutes acceptance of the updated terms. We recommend you check these terms regularly.