Privacy Policy
Welcome to the MegaRush privacy policy. This page explains how we collect, use and protect your personal information when you use our site. We take your privacy seriously and aim to be clear about the data we hold, why we need it and how you can exercise your rights.
Types of data we collect
We collect a range of information to operate your account and provide services. This includes personal data, technical details from your device and transactional records related to deposits, bets and withdrawals.
Personal data
Personal data may include your name, date of birth, email, postal address, telephone number and identification documents where verification is required. We also store account credentials and any support correspondence you send us.
Technical data
Technical data covers IP address, browser type, device identifiers, operating system, location data and usage logs. This information helps us maintain security, diagnose issues and improve the site experience on desktop and mobile.
Transactional data
Transactional data includes payment details, deposit and withdrawal history, game activity and any bonus or promotional activity linked to your account. We keep records necessary to administer your account and meet legal obligations.
How we use your information
We use data to create and manage your account, process payments, verify identity, prevent fraud and comply with legal requirements. We also use aggregated or anonymised information to analyse trends, improve services and troubleshoot technical problems.
Data protection practices
We protect your information using appropriate technical and organisational measures such as encryption, access controls and regular security reviews. Access to personal data is restricted to authorised staff and trusted service providers on a need-to-know basis. If you contact Mega Rush support, we will only use the details you provide to help resolve your query.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support secure logins, measure site performance and deliver relevant content. You can manage cookie settings in your browser or through any cookie controls we provide. Third-party analytics and advertising partners may also place cookies in line with their policies.
Your rights
You have certain rights over your personal data including access, correction, restriction of processing and objection to certain uses. You may also request portability of data where applicable. To exercise your rights please contact [email protected].
Access, correction and deletion
You can review and update much of your account information via your account settings. If you wish to request deletion or submit a formal access request, contact us and we will respond in line with applicable law. We may retain some information where required for legal or regulatory reasons.
Information sharing and third parties
We may share data with payment processors, identity verification services, customer support providers and other trusted third parties to deliver our service and meet legal obligations. We require partners to keep your data secure and only use it for agreed purposes.
Privacy policy updates
We may update this policy to reflect changes in our practices or legal requirements. Any significant updates will be posted on this page and, where appropriate, notified to you. Continued use of the site after changes indicates acceptance of the updated policy.